About customer reviews

The reviews on our product pages are written by customers who have bought the product from us.

Who can write a review

When an order has been shipped, the customer receives an email with a personal link to write a review. The link is tied to the order, and only the person who placed it can use it. We do not accept reviews through open forms, and we never write reviews on a customer’s behalf.

We publish all reviews

We do not sort reviews by rating, and we do not remove a review because it is critical. The average rating and the number of reviews shown on a product include all published reviews of that product.

We only remove a review if its content is unlawful or unacceptable: personal information about others, harassment, clearly false claims, or content unrelated to the product or the purchase. In that case we remove the entire review. We never edit out parts of it.

No payment for reviews

We do not offer money, discounts, free products or refunds in exchange for a review, or for changing or deleting one. We do not buy reviews, and neither we, our family nor our partners write reviews of our own products.

Our replies

We may reply publicly to a review. Our reply is shown below the review, and the review itself is never changed.

Personal data

Reviews are collected and stored by Judge.me, which processes the data on our behalf. We show the first name you provide, never your email address. You can ask to access, correct or delete your review by contacting us at post@tahle.com. See our privacy policy for more about how we handle personal data.

Reviews from the Shop app

Customers who buy through Shopify’s Shop app may be asked to review their purchase there. These reviews are verified by Shop and may be shown alongside our other reviews.

Questions about reviews? Write to post@tahle.com.